Privacy Policy

BTWN respects your privacy and is committed to protecting the personal information you provide to us.

When you place an order, contact us, subscribe to communications, or interact with our website, we may collect information such as your name, telephone number, email address, delivery address, order details, communication preferences, and information you voluntarily provide when contacting us.

We use this information to process and deliver your orders, communicate with you regarding your orders, respond to customer-service requests, improve our website and services, and send marketing communications where permitted and where you have provided the appropriate consent.

Payment Information
Where payments are processed through third-party payment providers, payment information may be handled directly by those providers according to their own privacy and security policies. BTWN does not need to store your complete payment-card details when these are processed by an authorized third-party payment provider.

Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage and support marketing activities. You may be able to control cookies through your browser settings and, where applicable, our cookie preferences.

Third Parties
We may use trusted service providers such as website and hosting providers, payment providers, delivery/courier services, analytics providers, and marketing platforms. These providers may process information only as necessary to provide their services to us.

Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse or disclosure. However, no online system can be guaranteed to be completely secure.

Your Information
If you have questions regarding your personal information or wish to make a request concerning your data, contact us at info@btwncare.com.